Shipping policy
Where We Ship We ship within Australia and internationally to the United States, Canada, New Zealand, and the United Kingdom.
Shipping Rates
Australia
- Standard Shipping: $9.99 AUD
- Free Standard Shipping on all orders over $99.00 AUD
- Express Shipping: $15.00 AUD
International (USA, Canada, New Zealand & United Kingdom)
- Standard Shipping: $26.00 AUD
Please note that international orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
Delivery Times
Australia
- Standard: 3–7 business days
- Express: 1–3 business days
International
- Standard: 7–21 business days (varies by destination)
Please note delivery times are estimates and may vary depending on your location and carrier delays.
Order Processing While we always aim to dispatch your order the same day, please allow 1–2 business days for processing (Monday–Friday). Orders placed on weekends or public holidays will be processed on the next business day. You'll receive a tracking number via email once your order is on its way.
Tracking Your Order Once your order ships, you'll receive an email with your tracking details so you can follow your parcel every step of the way.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at hello@amalfilane.com and we'll investigate with the carrier on your behalf.