Refund policy
REFUND & RETURN POLICY — Amalfi Lane
Returns We offer a 30-day return policy on unworn items in original packaging for a full refund or exchange. To initiate a return, email hello@amalfilane.com within 30 days of receiving your order. Return postage is the responsibility of the customer, except where the item is faulty or we've made an error — in which case, we've got you covered.
Earrings For hygiene reasons, earrings cannot be returned unless they arrive damaged or defective.
Sale Items All sale items are final sale — no returns or exchanges unless the item arrives damaged or defective.
Items not eligible for return:
- Earrings (unless faulty)
- Sale items (unless faulty)
- Items showing signs of wear or damage
- Altered or modified jewellery
- Normal wear and tear
Damages and Issues Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
5-Year Guarantee (Forever Amalfi Gold-Filled & Steel Ranges) Both Forever Amalfi ranges are covered for 5 years against manufacturing defects. Contact hello@amalfilane.com with photos and proof of purchase. All claims assessed case-by-case.